{"id":361,"date":"2026-01-19T11:23:19","date_gmt":"2026-01-19T01:23:19","guid":{"rendered":"https:\/\/dev.customs.gov.pg\/?page_id=361"},"modified":"2026-01-19T11:23:22","modified_gmt":"2026-01-19T01:23:22","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/dev.customs.gov.pg\/index.php\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"\n

Acceptance of Terms<\/h2>\n\n\n\n

Welcome to the official website of the Papua New Guinea Customs Service (“PNG Customs,” “we,” “us,” or “our”) located at https:\/\/customs.gov.pg<\/a> (the “Website” or “Service”). By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Website.<\/p>\n\n\n\n

These Terms, together with our Privacy Policy<\/strong>, constitute the entire agreement between you and PNG Customs regarding your use of the Website.<\/p>\n\n\n\n

Changes to Terms<\/h2>\n\n\n\n

We reserve the right to modify or replace these Terms at any time at our sole discretion. The most current version will be posted on the Website with an updated “Effective Date.” Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.<\/p>\n\n\n\n

Description of Service<\/h2>\n\n\n\n

This Website provides:<\/p>\n\n\n\n

    \n
  • Public information about PNG Customs, its functions, procedures, and news.<\/li>\n\n\n\n
  • Online services and portals (e.g., for customs declarations, permit applications, duty calculations, client registration).<\/li>\n\n\n\n
  • Downloadable forms, tariff documents, and legal references.<\/li>\n\n\n\n
  • Other electronic services as introduced by PNG Customs (collectively, the “E-Services”).<\/li>\n<\/ul>\n\n\n\n

    Access to certain E-Services requires separate registration, authentication, and may be subject to additional terms and conditions.<\/p>\n\n\n\n

    User Accounts and Security<\/h2>\n\n\n\n

    For certain Services, you may be required to create an account.<\/p>\n\n\n\n

      \n
    • Accuracy:<\/strong>\u00a0You agree to provide accurate, current, and complete information during registration and to update it promptly.<\/li>\n\n\n\n
    • Security:<\/strong>\u00a0You are solely responsible for maintaining the confidentiality of your account credentials (username, password, etc.) and for all activities that occur under your account.<\/li>\n\n\n\n
    • Notification:<\/strong>\u00a0You must immediately notify PNG Customs of any unauthorized use of your account or any other security breach.<\/li>\n\n\n\n
    • Liability:<\/strong>\u00a0PNG Customs will not be liable for any loss or damage arising from your failure to comply with these security obligations.<\/li>\n<\/ul>\n\n\n\n

      Acceptable Use<\/h2>\n\n\n\n

      You agree to use the Website and E-Services only for lawful purposes and in accordance with these Terms. You agree NOT<\/strong> to:<\/p>\n\n\n\n

        \n
      • Use the Website in any way that violates any applicable national or international law or regulation.<\/li>\n\n\n\n
      • Engage in any activity that could disable, overburden, damage, or impair the Website or interfere with any other party’s use.<\/li>\n\n\n\n
      • Use any robot, spider, or other automatic device, process, or means to access the Website for any unauthorized purpose.<\/li>\n\n\n\n
      • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which it is stored, or any server, computer, or database connected to the Website.<\/li>\n\n\n\n
      • Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious material.<\/li>\n\n\n\n
      • Use the Website to submit false, fraudulent, or misleading declarations or information.<\/li>\n\n\n\n
      • Impersonate or attempt to impersonate PNG Customs, a PNG Customs employee, another user, or any other person or entity.<\/li>\n<\/ul>\n\n\n\n

        Intellectual Property Rights<\/h2>\n\n\n\n
          \n
        • Ownership:<\/strong>\u00a0The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by the Independent State of Papua New Guinea (administered by PNG Customs), its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.<\/li>\n\n\n\n
        • Limited License:<\/strong>\u00a0You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for lawful personal or business purposes related to interacting with PNG Customs. This license does not include any resale or commercial use of the Website or its contents.<\/li>\n\n\n\n
        • Restrictions:<\/strong>\u00a0You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as incidental to normal web browsing or as expressly permitted by us.<\/li>\n<\/ul>\n\n\n\n

          Reliance on Information & Disclaimer<\/h2>\n\n\n\n
            \n
          • Informational Purpose:<\/strong>\u00a0The information presented on or through the Website (excluding official transactions through secure E-Services) is made available for general information purposes only. While we strive for accuracy, we do not warrant the accuracy, completeness, or usefulness of this general information.<\/li>\n\n\n\n
          • Legal Authority:<\/strong>\u00a0The official legal texts, including the\u00a0Customs Act<\/em>\u00a0and related regulations, take precedence over any summaries or interpretations presented on this Website.<\/li>\n\n\n\n
          • No Professional Advice:<\/strong>\u00a0Information on the Website does not constitute professional customs, legal, or financial advice. You should consult with qualified professionals for advice tailored to your specific situation.<\/li>\n\n\n\n
          • Transactional Systems:<\/strong>\u00a0While we implement robust systems, we do not guarantee that our E-Services will be uninterrupted, timely, secure, or error-free.<\/li>\n<\/ul>\n\n\n\n

            Limitation of Liability<\/h2>\n\n\n\n

            To the maximum extent permitted by law, the Papua New Guinea Customs Service, its officers, employees, and agents shall not be liable<\/strong> for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:<\/p>\n\n\n\n

              \n
            • Your access to or use of, or inability to access or use, the Website.<\/li>\n\n\n\n
            • Any conduct or content of any third party on the Website.<\/li>\n\n\n\n
            • Any content obtained from the Website.<\/li>\n\n\n\n
            • Unauthorized access, use, or alteration of your transmissions or content.
              This limitation applies whether based on warranty, contract, tort, or any other legal theory.<\/li>\n<\/ul>\n\n\n\n

              Indemnification<\/h2>\n\n\n\n

              You agree to defend, indemnify, and hold harmless the Papua New Guinea Customs Service, the Independent State of Papua New Guinea, and their respective officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from:<\/p>\n\n\n\n

                \n
              • Your use of and access to the Website.<\/li>\n\n\n\n
              • Your violation of any term of these Terms.<\/li>\n\n\n\n
              • Your violation of any third-party right, including any copyright, property, or privacy right.<\/li>\n\n\n\n
              • Any claim that your content caused damage to a third party.<\/li>\n<\/ul>\n\n\n\n

                Governing Law and Jurisdiction<\/h2>\n\n\n\n

                These Terms shall be governed by and construed in accordance with the laws of the Independent State of Papua New Guinea, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Papua New Guinea for the resolution of any dispute arising out of or relating to these Terms or the Website.<\/p>\n\n\n\n

                Severability<\/h2>\n\n\n\n

                If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.<\/p>\n","protected":false},"excerpt":{"rendered":"

                Acceptance of Terms Welcome to the official website of the Papua New Guinea Customs Service (“PNG Customs,” “we,” “us,” or “our”) located at https:\/\/customs.gov.pg (the “Website” or “Service”). By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”). If you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-361","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms of Service - PNG Customs Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.customs.gov.pg\/index.php\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Service - PNG Customs Service\" \/>\n<meta property=\"og:description\" content=\"Acceptance of Terms Welcome to the official website of the Papua New Guinea Customs Service (“PNG Customs,” “we,” “us,” or “our”) located at https:\/\/customs.gov.pg (the “Website” or “Service”). 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